1. Introduction
Welcome to Digital Marketing Web Experts, located in Ameerpet, Hyderabad, Telangana, India.
We respect your privacy and are committed to protecting the personal information you share with us through our website, enquiry forms, course registration forms, telephone calls, WhatsApp, social media platforms, and other communication channels.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, enquire about our courses, register for training, or use our services.
By using our website or providing your information to us, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
We may collect the following categories of information.
A. Personal Information
When you contact us or register for a course, we may collect:
- Full name
- Mobile number
- Email address
- Educational qualifications, where relevant
- Course preferences and training requirements
- Preferred batch timings and learning mode
- Information you voluntarily provide in enquiry forms or messages
B. Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and device information
- Pages visited and time spent on our website
- Referring website or traffic source
- Website interaction and usage information
C. Marketing and Communication Information
If you contact us through advertising platforms, WhatsApp, social media, or website forms, we may collect the information you submit, along with relevant enquiry details, to respond to your request and improve our marketing activities.
D. Payment Information
If you enrol in a paid course, we may maintain relevant payment and transaction records. Online payments may be processed by third-party payment service providers. We do not intentionally collect or store complete payment card details unless specifically required and handled through an appropriately secured payment process.
3. How We Use Your Information
We may use your personal information to:
- Respond to course enquiries and requests for information.
- Provide details about digital marketing courses, fees, batches, and training schedules.
- Process student registrations and enrolments.
- Share course materials, class updates, and important announcements.
- Provide information about internships, career assistance, or placement support where applicable.
- Send promotional messages about courses, offers, workshops, and events, subject to applicable consent and communication requirements.
- Improve our website, course offerings, and student experience.
- Measure website traffic and advertising performance.
- Prevent fraud, protect our systems, and meet applicable legal obligations.
We will use personal information for purposes reasonably connected with the purposes disclosed when the information was collected, subject to applicable law.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, and measure marketing performance.
Depending on the tools configured on our website, these technologies may include:
- Google Analytics
- Google Ads conversion tracking
- Meta Pixel
- Other website analytics or advertising tools
These tools may collect information about website visits, interactions, and campaign performance in accordance with their respective policies and applicable requirements.
You can manage cookies through your browser settings. Where required, we will seek consent before using non-essential cookies or tracking technologies.
Disabling certain cookies may affect some website features.
5. WhatsApp, Telephone, and Marketing Communications
If you submit your phone number or contact us through WhatsApp, telephone, or another messaging channel, we may use that channel to respond to your enquiry and provide requested course information.
We may also send promotional communications where permitted by applicable law and supported by the necessary consent or other valid legal basis.
You can request to stop promotional messages at any time by replying with an appropriate opt-out request or contacting us directly.
We may retain limited records of your communication preferences to honour your opt-out request.
6. Sharing of Personal Information
We do not sell your personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our business, including:
- Website hosting and maintenance providers
- CRM and enquiry management systems
- Email and messaging service providers
- Analytics and advertising platforms
- Payment processors
- Professional advisers or legal authorities where required by law
Such sharing will be limited to what is reasonably necessary for the relevant purpose and subject to applicable legal requirements.
Third-party services may process information under their own privacy policies and contractual arrangements.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including responding to enquiries, administering courses, maintaining business records, resolving disputes, and meeting legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
Where information is no longer required, we will take appropriate steps to delete it or anonymise it, subject to applicable legal retention requirements.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
However, no website, online service, or electronic transmission can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted over the internet.
If a personal data breach occurs, we will take appropriate steps in accordance with applicable law.
9. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request information about the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally permissible.
- Withdraw consent where processing is based on consent.
- Opt out of promotional communications.
- Raise a complaint or submit a privacy-related request.
To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing a request.
We will respond within the time limits applicable under relevant law.
10. Third-Party Websites
Our website may contain links to third-party websites, platforms, payment gateways, or social media services.
We do not control the privacy practices or content of those external services. Your use of them is subject to their respective terms and privacy policies.
We recommend reviewing their policies before submitting personal information.
11. Children’s Privacy
Our services are primarily intended for individuals seeking professional training and digital marketing education.
Where personal information relating to children is collected, we will handle it in accordance with applicable child-protection and data-protection requirements, including any required parental or guardian consent.
We do not knowingly collect children’s personal information in a manner that violates applicable law.
12. Legal Compliance in India
We aim to handle personal information in accordance with applicable Indian data-protection and information-technology laws, including the Digital Personal Data Protection Act, 2023, and relevant rules and provisions to the extent applicable and in force.
Where required, we will provide appropriate notices, obtain valid consent, facilitate applicable rights, and implement necessary safeguards.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website technologies, or legal requirements.
Any revised version will be published on this page with an updated “Last Updated” date.
We encourage you to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, contact us using the details below.
Business Name: Digital Marketing Web Experts
Location: Ameerpet, Hyderabad, Telangana, India
Email: vijay@digitalmarketingwebexperts.com
Phone / WhatsApp: 7981738845
Website: https://digitalmarketingwebexperts.com/
We will review and respond to privacy-related enquiries in accordance with applicable law.